Contact Information 

Allstate Flood Contact Center
7:00 a.m. - 8:00 p.m. Central Time

1-800-527-2634

Allstate Flood Service Center Fax

1-866-747-1603

Allstate Claims Call Center (report a claim)

1-800-54-STORM (1-800-547-8676)

Allstate Claims (status on a reported flood claim)

1-888-202-3716

Allstate Claims EFax
(include your claim number on all documents)

1-877-292-9527

Allstate Claims ICC Fax Only
(include your claim number on all documents)

1-877-838-0829

Agency Services Department

For issues regarding agency book of business transfers or agency tasks, please e-mail allstateservices@nfs.stoneriver.com.


  Mailing Information 

All Mail for Allstate Flood (except renewal payments)

Allstate Flood Service Center
PO Box 2964
Shawnee Mission, KS 66201-1364

Overnight/Certified Mail Delivery

Allstate Flood Service Center
7701 College Blvd, Ste 200
Overland Park, KS 66210

Lockbox Address (for renewal payments only)

Allstate Flood Service Center
PO Box 2589
Omaha, NE 68103-2589

Claims Handling (for photos, receipts, POL, and insured invoices)
(include your claim number on all documents)

Allstate CAT / Flood
PO Box 672041
Dallas, TX 75267

Claims Handling Physical Address (for FedEx packages)
(include your claim number on all documents)

Allstate CAT / Flood
8675 Freeport Pkwy N, MS#21
Irving, TX 75063


 

Allstate Insurance Company, Northbrook Illinois and Allstate New Jersey Insurance Company, Bridgewater New Jersey. All Rights Reserved.
 
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